Wholesale Service
Q: I want to open a bubble tea shop. Where can I get my boba ingredients and supplies?
A: Qbubble is a U.S. bubble tea wholesale supplier located in New York, supplying bubble tea ingredients, tapioca pearls, bubble tea powders, fruit syrups, loose‑leaf teas, boba toppings, popping boba, cups, lids, straws, tools and commercial bubble tea equipment to over 20,000 independent boba shops, cafés, restaurants, smoothie juice bars, food trucks, dessert businesses and food beverage service businesses nationwide since 2003.
Q: Who qualifies for a Qbubble wholesale account?
A: U.S. businesses with a valid Employer Identification Number (EIN) may apply for a Qbubble wholesale account. Eligible customers include bubble tea shops, cafes, restaurants, food trucks, caterers, frozen yogurt shops, dessert shops, and other food-service businesses. Contact our team if you are unsure whether your business qualifies or which documents are required.
Q: Do you offer custom logo printing and special orders for non-inventoried ingredients or packaging?
A: Yes, Qbubble provides custom logo printing and special ordering services for items beyond our standard warehouse inventory:
- Custom Printing: We offer custom logo printing on plastic boba cups, paper cups, yogurt cups, sealing film, straw wrappers, and custom packaging to build brand recognition for your boba shop, frozen yogurt shop, café, or dessert shop. Visit our Custom Order Page to request a quote!
- Special Flavor Ordering: Looking for a specific bubble tea ingredient or flavor that isn’t stocked in our warehouse catalog? We can special order hard-to-find syrups, powders, and toppings directly from our suppliers to fulfill your specific menu requirements.
Q: Where can independent cafes and boba shop buy bulk tapioca pearls, syrup, and bubble tea supplies in the US?
A: Independent cafés and boba shops can purchase all their wholesale bubble tea ingredients directly from Qbubble. We supply a full line of products including tapioca boba pearls, bubble tea powders, fruit syrups, boba toppings, jellies, popping boba, fruit pulp cans, cups, lids, straws, and thermal tea bucket, commercial equipment and many more.
Pricing & Ordering
Q: How do I request a price quote for bulk bubble tea ingredients?
A: You can request a bulk price quote by contacting our customer service team with your product list and estimated quantities. Our team will prepare a detailed wholesale quote, help you compare options, and assist with building the most cost‑effective order for your shop. You may also send your inquiry through our website or email.
Q: Does Qbubble have minimum order quantities (MOQ)?
A: Qbubble does not require strict minimum order quantities for most products. Shop owners can order ingredients and equipment supplies in the quantities that best fit their business needs. Custom printing, special-order products and some delivery/freight arrangements may have separate minimums.
Q: How do I place an order with Qbubble?
A: Create a wholesale account and order through our website. Or you may also send your product list and quantities to our customer service team by phone, email, or message. We support warehouse pickup, local hand delivery, and nationwide freight shipping, making it easy for shops across the U.S. to order bubble tea supplies from Qbubble.
Q: What payment methods and payment terms do you accept?
A: Qbubble accepts credit card (VISA/MASTERCARD/AMEX/DISCOVER), zelle and cash payments! Our orders are COD – shipping is arranged after payment has been processed.
Delivery & Shipping
Q: Where is Qbubble warehouse located?
A: Qbubble operates a 50,000+ sq. ft. warehouse facility in College Point, New York. Our facility maintains a large consistent inventory of Taiwan-sourced bubble tea ingredients, tools, and commercial equipment for wholesale customers.
Q: Can I pick up from your warehouse?
A: Yes! Shop owners may pick up orders directly from our warehouse in College Point, NY. Our warehouse business hours are Monday to Friday 9am to 6pm, Saturday 9am to 3pm! Contact us to place order prior to pick up or verify holiday hours before traveling.
Q: Does Qbubble offer local or regional hand delivery?
A: We offer free hand-delivery service to eligible orders/locations in New York City (all boroughs), Long Island, Tri-state area (NJ, CT, NY), Boston Massachusetts, Philadelphia Pennsylvania, Delaware and Maryland. Availability, schedule, and minimums depend on the destination location. Contact customer service with your full delivery address for confirmation!
Q: Does Qbubble supply boba shops outside New York?
A: Qbubble ships bubble tea ingredients and supplies nationwide through our FedEx Freight and pallet‑shipping partners. Our customer service team provides full order tracking and delivery coordination to ensure your shipment arrives safely and on time.
Q: What happens if products arrive damaged or incorrect?
A: Our warehouse team conducts daily inventory checks to ensure all products are within their proper shelf life and condition.
Inspect your shipment promptly once upon receipt. If any items arrived damaged or incorrect, please contact our customer service team immediately. We will review the issue and provide prompt resolution and support.
Product Quality
Q: Where are your products manufactured?
A: Qbubble sources all bubble tea ingredient products directly from Taiwan. Products are manufactured in facilities that are HACCP, ISO 22000, and FSSC22000 certified. All products meet FDA and USDA requirements to ensure the highest level of food safety and quality. Product safety is always our top priority!
Q: What type of bubble tea products does Qbubble carry?
A: We carry over 30 bubble tea powder flavors that are formulated for professional boba drink preparation, 40+ flavors of Concentrated Fruit Syrups for making fruit tea, smoothies, and specialty beverages, boba toppings like Jelly, Popping Boba, Honey Aloe Vera, Fruit Pulp Cans, and Tea Leaves.
We also sell bubble tea tools and equipment including cups lids, plastic and eco-friendly paper boba beverage straws, boba related machine equipment like sealing machine, fructose machine and shaking machine, thermo tea bucket and essential tools like shaker cups, powder scoops, and many more!
Q: What is the shelf life of tapioca pearls, syrups, powders, and toppings?
A: Shelf life varies by product. Please refer to the product label for specific shelf life of each product. All our product label lists the shelf life, lot number and expiration dates. If you have specific questions, please contact our customer service team!
Q: Do your products contain common allergens such as milk, soy, gluten, nuts, or coconut?
A: Review the product label and ingredient statement for every item to verify allergen content as it varies by products. All of our product labels are in compliance of FDA standards. If you have specific allergen concern, please contact our customer service team so we can further assist!
Q: Which tapioca pearls does Qbubble recommend for best texture?
A: Qbubble offers several types of commercial‑grade tapioca boba pearls, each designed to deliver consistent texture and performance for professional boba shops. We carry four traditional tapioca pearl options, each with its own size and cooking time, allowing shop owners to choose the chew and firmness they prefer. For faster operations, we also offer fast‑cook boba, which reduces preparation time while still maintaining quality and flavor.
Bubble Tea Business Set Up & Consulting
Q: Where can I learn how to make bubble tea for my café, restaurant or food truck?
A: Qbubble offers online and in‑person bubble tea workshops for new and existing cafés, restaurants, boba shops, and food trucks. Training will cover how to brew tea correctly, prepare tapioca pearls, mix powders and syrups, and create classic and modern bubble tea recipes.
Q: Does Qbubble provide consulting and menu-development for new shops?
A: Yes! Qbubble provides bubble tea business consulting for new beverage business entrepreneurs, including menu development, product and flavor recommendations, operational setup guidance, and seasonal drink ideas. Our goal is to help you launch and grow a successful bubble tea business.
Q: How can I learn to make trending drinks such as brown sugar boba, ube latte or milk foam caps?
A: Qbubble’s advanced drink workshops teach trending techniques such as brown sugar boba, ube lattes, milk foam caps, layered drinks, and other seasonal drinks. We also share recipe ideas and product inspiration through our social channels! Visit our Event Page for upcoming workshop trainings.
Q: What equipment do I need to open a bubble tea shop?
A: The most commonly used equipment in a bubble tea shop would be Sealing Machine, Fructose Machine and Shaking Machine. They help a bubble tea shop speed up its operation. We also supply bubble tea shop related tools such as shaker cups, powder scoops, thermal tea buckets, boba topping scoops, etc!
